Privacy Policy

1. About this Policy

This Privacy Policy explains how we collect, use, hold and disclose your personal information. It applies to all personal information we collect through our website at landedpropertylaw.com.au and in the course of providing our legal services.

By using our website or engaging our services, you consent to the collection and use of your personal information in accordance with this policy.

2. What personal information we collect

We may collect the following types of personal information:

• Your name, email address and contact details
• Information about your property matter or legal enquiry
• Financial information necessary to provide our services
• Identity verification documents where required by law
• Information you provide when contacting us via email or our website

We only collect personal information that is reasonably necessary for our functions and activities as a law firm.

3. How we collect your information

We collect personal information in the following ways:

• Directly from you when you contact us by email or through our website
• In the course of providing legal services to you
• From third parties such as other lawyers, agents or parties to a transaction, where relevant to your matter
• From publicly available sources such as land titles registries

4. How we use your information

We use your personal information to:

• Provide legal advice and services to you
• Communicate with you about your matter
• Comply with our legal and professional obligations
• Manage our client relationship with you
• Send you information about our services where you have consented to receive it

We will not use your personal information for any purpose that is unrelated to the reason it was collected without your consent.

5. Disclosure of your information

We may disclose your personal information to third parties in the following circumstances:

• To other lawyers, barristers or legal professionals involved in your matter
• To government agencies, courts or registries as required by law or in the course of your matter
• To other parties to a property transaction, where necessary
• To our service providers (such as cloud storage or practice management software providers) who assist us in operating our practice

We do not sell, trade or rent your personal information to third parties. We require any third parties who handle your information on our behalf to keep it confidential and secure.

6. Legal professional privilege

Information you share with us in the context of seeking legal advice may be protected by legal professional privilege. We take our obligations of confidentiality seriously and will not disclose privileged communications except as required or permitted by law.

7. Storage and security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure. This includes the use of secure systems and cloud-based practice management software with appropriate security controls.

Where we no longer need your personal information, we will take reasonable steps to destroy or de-identify it in accordance with our document retention obligations as a law firm.

8. Our website

Our website may use cookies and similar technologies to improve your browsing experience. You can disable cookies in your browser settings, though this may affect some functionality of the site.

We may collect non-identifying information about how visitors use our website (such as pages visited and time spent on the site) through analytics tools. This information is used to improve our website and is not linked to your personal identity.

9. Access and correction

You have the right to request access to the personal information we hold about you, and to ask us to correct any inaccurate or out-of-date information. To make a request, please contact us at hello@landedlaw.com.au.

We will respond to access and correction requests within a reasonable timeframe. In some circumstances, we may be unable to provide access — for example, where doing so would prejudice legal proceedings or reveal information about another person. If we refuse a request, we will explain our reasons in writing.

10. Complaints

If you have a complaint about how we have handled your personal information, please contact us in the first instance at hello@landedlaw.com.au. We will investigate your complaint and respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on our website. We encourage you to check this page periodically for any updates.

12. Contact us

If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us:

Landed Law Pty Ltd
Trading as Landed Property Law
hello@landedlaw.com.au